Genius Labs AI Inc. ("we," "our," or "us") is a Burlington, Ontario-based technology company committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our AI SaaS platforms.
This policy is governed by the Personal Information Protection and Electronic Documents Act (PIPEDA) and Canada's Anti-Spam Legislation (CASL), as well as other applicable Canadian provincial privacy laws. Where you are located outside Canada, additional laws may apply.
By accessing or using our services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our services.
We may collect the following categories of information:
We use collected information to:
We comply fully with Canada's Anti-Spam Legislation (CASL, S.C. 2010, c. 23). We will only send you commercial electronic messages if you have provided express consent by actively opting in — for example, by checking a consent box on our waitlist form.
Every commercial email we send will include:
To withdraw consent at any time and stop receiving commercial emails, you may:
Withdrawing consent does not affect your right to receive transactional messages related to services you have requested.
We do not sell your personal information. We do not share your email address with third parties for their own marketing purposes. We may share information with:
We retain your personal information for as long as your account is active or as needed to provide services. Consent records are retained for a minimum of 3 years from the date of collection, as required by CASL, even if you subsequently withdraw consent.
You may request deletion of your personal data at any time by contacting us at privacy@geniuslabsai.io. We will respond within 30 days. Note that consent logs may be retained for the legally required period regardless of deletion requests.
As a Canadian resident, you have the following rights under PIPEDA:
To exercise any of these rights, contact us at privacy@geniuslabsai.io. We will respond within 30 days as required by PIPEDA.
We serve users globally. In addition to your rights under PIPEDA (Section 7), you may have additional rights depending on your country of residence. We honor these rights regardless of where you are located.
🇵🇭 Philippines — Republic Act 10173 (Data Privacy Act of 2012)
If you are a resident of the Philippines, you have rights under the Data Privacy Act of 2012 (RA 10173) enforced by the National Privacy Commission (NPC). These include the right to be informed, right to access, right to object, right to erasure or blocking, right to damages, right to data portability, and right to lodge a complaint with the NPC. We comply with NPC registration requirements where applicable. Cross-border transfers of Philippine personal data to Canada are conducted under appropriate safeguards. To contact the NPC: www.privacy.gov.ph.
🇺🇸 United States — California (CCPA/CPRA) and Federal Law
If you are a California resident, the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA) grants you additional rights, including: the right to know what personal information we collect, the right to delete your personal information, the right to opt out of the sale or sharing of your personal information, the right to correct inaccurate personal information, and the right to limit use of sensitive personal information. We do not sell or share personal information as defined under CCPA/CPRA. Our commercial email practices also comply with the federal CAN-SPAM Act in addition to CASL. Residents of Virginia (CDPA), Colorado (CPA), Connecticut (CTDPA), and other US states with comprehensive privacy laws may exercise equivalent rights by contacting us.
🇦🇺 Australia — Privacy Act 1988 and Australian Privacy Principles
If you are an Australian resident, your personal information is handled in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). You have the right to access and correct personal information we hold about you, and to complain about a breach of your privacy rights to the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au. We comply with APP 8 cross-border disclosure obligations when transferring your data to or from Australia. Our direct marketing practices also comply with the Australian Spam Act 2003.
🇪🇺 European Union and 🇬🇧 United Kingdom — GDPR and UK GDPR
If you are located in the EEA or UK, in addition to the rights already described, you have the following rights under the General Data Protection Regulation (GDPR) and UK GDPR:
Our legal basis for processing under GDPR Article 6 is primarily: (a) your consent for marketing communications; (b) contractual necessity for service delivery; and (c) our legitimate interests for security and platform improvement. You may lodge a complaint with your local supervisory authority. UK residents may contact the Information Commissioner's Office (ICO) at ico.org.uk.
We have designated a Privacy Officer responsible for overseeing compliance with this policy and applicable privacy laws including PIPEDA, RA 10173 (Philippines), GDPR, and the Australian Privacy Act. For all privacy-related inquiries, contact our Privacy Officer at privacy@geniuslabsai.io.
We use cookies and similar tracking technologies. For full details, please review our Cookie Policy.
We implement industry-standard security measures including encryption in transit and at rest, access controls, and regular security audits. However, no method of transmission over the internet is 100% secure. For details on our security practices, please review our Security page.
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal data, contact us immediately at privacy@geniuslabsai.io and we will delete it promptly.
We may update this Privacy Policy periodically. We will notify you of material changes by email (where you have provided consent to receive such communications) or by posting a prominent notice on our website. The updated date at the top of this page reflects the most recent revision. We will not retroactively reduce your rights under this policy without your explicit consent.
For questions, concerns, or to exercise your privacy rights under PIPEDA or CASL, contact our Privacy Officer at:
Genius Labs AI Inc.
Burlington, Ontario, Canada
privacy@geniuslabsai.io
If you are not satisfied with our response, you have the right to contact the Office of the Privacy Commissioner of Canada:
www.priv.gc.ca · 1-800-282-1376